Terms of service
OVERVIEW
This website is operated by Wow Finds AU. Throughout the website, the terms “we”, “us” and “our” refer to Wow Finds AU.
Wow Finds AU offers this website, including all information, tools, products and services available through it, to you conditioned upon your acceptance of these Terms of Service.
By visiting our website, purchasing a product from us or otherwise using our services, you agree to be bound by these Terms of Service and any additional policies referenced on our website.
Please read these Terms of Service carefully before using our website. If you do not agree to these terms, you should not access the website or use our services.
Nothing in these Terms of Service excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law or any other law that cannot lawfully be excluded, restricted or modified.
SECTION 1 — ONLINE STORE TERMS
By using this website, you confirm that you have the legal capacity to enter into a binding agreement or that you are using the website with the permission and supervision of a parent or legal guardian.
You must not use our products, website or services for any unlawful or unauthorised purpose. You must not violate any applicable laws or regulations when using our website.
You must not transmit viruses, malicious code or any other material that may damage, interfere with or disrupt the operation or security of the website.
We reserve the right to refuse or cancel service where reasonably necessary, including where we suspect fraud, unlawful activity, misuse of the website or a breach of these Terms of Service.
SECTION 2 — GENERAL CONDITIONS
We reserve the right to refuse service to anyone where permitted by law and where reasonably necessary.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the website or services without our prior written permission, except where allowed by law.
The headings used in these Terms of Service are included for convenience only and do not affect their interpretation.
SECTION 3 — INFORMATION ON OUR WEBSITE
We make reasonable efforts to ensure that information on our website is accurate, complete and current. However, occasional errors or omissions may occur.
Product descriptions, specifications, availability, colours and images are provided as accurately as reasonably possible. The actual appearance of colours may vary depending on your device and display settings.
Information on our website is provided for general information and should not be relied upon as professional, medical, legal or financial advice.
We may correct errors, inaccuracies or omissions and update information where reasonably necessary.
SECTION 4 — PRODUCTS AND AVAILABILITY
Certain products may be available exclusively through our online store and may be available in limited quantities.
We may limit the sale of products to particular persons, geographic regions or jurisdictions where reasonably necessary or required by law.
We may discontinue or modify a product at any time. If a product becomes unavailable after you place an order, we will contact you and offer an appropriate solution, which may include a refund or suitable alternative.
Nothing in this section limits your rights under the Australian Consumer Law.
SECTION 5 — PRICES AND PAYMENTS
Unless otherwise stated, all prices displayed on our website are in Australian dollars (AUD).
Prices may change without notice. Any price change will not affect an order that we have already accepted, except where an obvious pricing error has occurred.
Payment must be made using one of the payment methods available at checkout. By submitting payment details, you confirm that you are authorised to use the selected payment method.
We use third-party payment providers to process transactions securely. Your use of a third-party payment service may also be subject to that provider’s terms and privacy practices.
If an obvious pricing, product or technical error affects an order, we may contact you before processing the order. You may choose to proceed at the correct price or cancel the affected item for a full refund.
SECTION 6 — ORDERS
Submitting an order does not automatically mean that we have accepted it.
An order is accepted when we send you an order confirmation and successfully receive or authorise payment. We may decline or cancel an order where reasonably necessary, including because of product unavailability, payment problems, suspected fraud, an obvious pricing error or an incorrect product description.
You agree to provide current, complete and accurate billing, delivery and contact information. We are not responsible for delays caused by incorrect information supplied by you, although we will take reasonable steps to assist where possible.
We may limit or cancel quantities that appear to have been ordered for unauthorised resale or other improper commercial purposes.
If we cancel an order after payment has been received, we will refund the amount paid for the cancelled item or order.
SECTION 7 — ORDER CHANGES AND CANCELLATIONS
If you need to change or cancel an order, please contact us as soon as possible.
We can only change or cancel an order before it has entered processing or been dispatched. Once an order has been processed or dispatched, it may no longer be possible to change or cancel it.
This does not affect any rights you may have under the Australian Consumer Law.
SECTION 8 — SHIPPING AND DELIVERY
Shipping destinations, estimated delivery timeframes, tracking information and other delivery details are set out in our Shipping Policy.
Delivery timeframes are estimates only and may be affected by circumstances outside our reasonable control. We will take reasonable steps to keep you informed of significant delays.
Risk in the products passes to you when the products are delivered to the delivery address provided in your order, except to the extent otherwise required by law.
Please ensure your delivery address is complete and accurate before submitting your order.
SECTION 9 — RETURNS, REFUNDS AND CONSUMER GUARANTEES
Returns, refunds and claims are handled in accordance with our Returns & Refund Policy and the Australian Consumer Law.
We do not generally offer returns, exchanges or refunds where you simply change your mind, select the wrong item or no longer want the product.
However, this change-of-mind policy does not limit your rights under the Australian Consumer Law.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Depending on the circumstances, you may be entitled to a repair, replacement, refund, compensation or another remedy if a product is faulty, unsafe, incorrectly described or otherwise fails to meet a consumer guarantee.
For a major failure, you may be entitled to choose a refund or replacement and may also be entitled to compensation for any other reasonably foreseeable loss or damage.
For a failure that is not major, we are entitled to provide an appropriate remedy within a reasonable time.
Where reasonably necessary to assess a claim, we may ask you to provide your order number, a description of the issue and clear photographs or other reasonable evidence.
Any timeframes stated in our Returns & Refund Policy for contacting us are intended to help us resolve claims efficiently. They do not remove or reduce any rights you may have under the Australian Consumer Law.
SECTION 10 — PROMOTIONS AND DISCOUNT CODES
Promotions, discount codes and special offers may be subject to additional conditions stated at the time of the offer.
Unless otherwise stated, discount codes cannot be exchanged for cash, combined with another offer or applied retrospectively to a completed order.
We may cancel or refuse a promotion where it has been used fraudulently, unlawfully or contrary to the stated promotion conditions.
SECTION 11 — OPTIONAL AND THIRD-PARTY TOOLS
We may provide access to tools or services operated by third parties, including payment, review, delivery or website service providers.
We do not control these third-party services. Your use of them may be subject to separate terms and privacy policies.
To the extent permitted by law, we are not responsible for third-party services outside our reasonable control. Nothing in this section limits rights or remedies that cannot lawfully be excluded.
SECTION 12 — THIRD-PARTY LINKS
Our website may contain links to third-party websites. These links are provided for convenience and do not necessarily mean that we endorse or control those websites.
We are not responsible for the content, accuracy, security or privacy practices of third-party websites outside our reasonable control.
You should review the applicable terms and privacy policies before using a third-party website or service.
SECTION 13 — CUSTOMER REVIEWS, COMMENTS AND SUBMISSIONS
If you submit a product review, comment, photograph, suggestion or other content to us, you confirm that you have the right to submit the content; that the content is accurate and not misleading; that it does not violate another person’s rights; that it is not unlawful, abusive, discriminatory, defamatory or malicious; and that it does not contain viruses or harmful code.
You retain ownership of your content. However, you grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, edit, publish and display that content for operating and promoting Wow Finds AU, subject to applicable law.
We may remove content that breaches these Terms of Service or applicable law.
SECTION 14 — PERSONAL INFORMATION
Your submission of personal information through our website is governed by our Privacy Policy.
By using our website, you acknowledge that your personal information will be handled in accordance with that policy and applicable Australian privacy laws.
SECTION 15 — INTELLECTUAL PROPERTY
Unless otherwise stated, the website and its contents, including text, graphics, branding, logos, photographs, layouts and other material, are owned by or licensed to Wow Finds AU and are protected by applicable intellectual property laws.
You may access and use the website for personal, non-commercial shopping purposes.
You must not copy, reproduce, republish, distribute, modify or commercially exploit website content without our prior written permission, except where permitted by law.
SECTION 16 — PROHIBITED USES
You must not use the website or its content for an unlawful or fraudulent purpose; to violate any applicable law or regulation; to infringe intellectual property, privacy or other legal rights; to submit false or misleading information; to transmit viruses, malicious code or harmful material; to collect or track another person’s personal information without authority; to spam, phish, scrape or interfere with the website; to bypass security features or access restrictions; or to harass, abuse, threaten or discriminate against another person.
We may suspend or terminate access to the website where we reasonably believe these restrictions have been breached.
SECTION 17 — DISCLAIMER OF WARRANTIES
We will provide our website, products and services with the care and skill required by applicable law.
To the extent permitted by law, we do not guarantee that access to the website will always be uninterrupted, secure or error-free, or that every technical issue will be corrected immediately.
Nothing in these Terms of Service excludes, restricts or modifies any consumer guarantee, warranty, condition, right or remedy that cannot lawfully be excluded, restricted or modified under the Australian Consumer Law.
SECTION 18 — LIMITATION OF LIABILITY
To the maximum extent permitted by law, Wow Finds AU will not be liable for indirect, incidental or consequential loss that was not reasonably foreseeable and was not caused by our failure to comply with applicable law.
This limitation does not apply to liability that cannot lawfully be excluded or limited; loss or damage caused by fraud, wilful misconduct or negligence where liability cannot lawfully be limited; personal injury or death where liability cannot lawfully be limited; or your rights and remedies under the Australian Consumer Law.
Where the Australian Consumer Law allows liability to be limited, our liability will be limited only to the extent permitted by law.
SECTION 19 — INDEMNITY
To the extent permitted by law, you agree to compensate Wow Finds AU for reasonable loss, damage or expense directly arising from your unlawful use of the website, your material breach of these Terms of Service or your infringement of another person’s rights.
This obligation does not apply to the extent that the loss was caused or contributed to by Wow Finds AU, and it does not limit any rights you may have under applicable law.
SECTION 20 — SEVERABILITY
If any provision of these Terms of Service is found to be unlawful, invalid or unenforceable, that provision will be interpreted or limited to the minimum extent necessary.
The remaining provisions will continue to operate to the extent permitted by law.
SECTION 21 — TERMINATION
You may stop using our website at any time.
We may suspend or terminate your access where we reasonably believe that you have materially breached these Terms of Service, engaged in fraudulent or unlawful activity, or created a security risk.
Any rights or obligations that by their nature are intended to continue after termination will remain in effect.
Termination does not affect rights or obligations that arose before the termination date.
SECTION 22 — ENTIRE AGREEMENT
These Terms of Service, together with our Privacy Policy, Shipping Policy, Returns & Refund Policy and any other policies displayed on our website, form the agreement between you and Wow Finds AU regarding your use of the website and purchase of products.
If there is an inconsistency between these Terms of Service and a specific policy, the more specific policy will apply to the relevant matter, except where doing so would limit a right that cannot lawfully be excluded.
SECTION 23 — GOVERNING LAW
These Terms of Service are governed by the laws of Queensland, Australia, and the applicable laws of the Commonwealth of Australia.
You and Wow Finds AU submit to the jurisdiction of the courts and tribunals of Queensland and any courts entitled to hear appeals from them.
Nothing in this section prevents you from exercising any rights available under applicable consumer law in another Australian jurisdiction.
SECTION 24 — CHANGES TO THESE TERMS
We may update these Terms of Service from time to time to reflect changes to our business, website, policies or legal obligations.
The latest version will be published on this page with an updated revision date.
Changes will apply from the date they are published and will not retrospectively remove rights relating to orders already accepted.
SECTION 25 — CONTACT INFORMATION
If you have any questions about these Terms of Service, please contact us:
Wow Finds AU
Email: support@wowfinds.com.au
Website: https://wowfinds.com.au