Privacy Policy
At Wow Finds AU, we value the trust you place in us.
Protecting your personal information is important, and we're committed to handling it responsibly, securely, and transparently.
This Privacy Policy explains what information we collect, how we use it, and the choices you have when shopping with us.
By using our website, you agree to the practices outlined in this policy.
Information We Collect
When you visit our website or place an order, we may collect information such as:
- Your name
- Email address
- Phone number
- Billing and shipping addresses
- Order details
- Payment information (securely processed by our payment providers)
- Device and browser information
- IP address
- Website usage data
We only collect information that helps us provide a better shopping experience and fulfil your orders.
How We Use Your Information
Your information allows us to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and shopping experience
- Prevent fraud and enhance security
- Meet our legal obligations
- Send promotional emails and special offers if you've chosen to receive them
We only use your information for legitimate business purposes and to better serve you.
Payment Security
Your payment security is important to us.
All payments are processed securely through trusted payment providers using industry-standard encryption.
WOW Finds AU does not store your full credit or debit card details.
When We Share Information
To provide our services, we may share relevant information with trusted service providers who help us operate our business, including:
- Payment providers
- Delivery services
- Technology and website service providers
- Marketing platforms (where applicable)
We only share information when necessary to provide our services.
We never sell or rent your personal information to third parties.
Cookies
Like most online stores, we use cookies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Keep your shopping cart active
- Understand how visitors use our website
- Improve website performance
- Personalise your shopping experience
You can manage or disable cookies through your browser settings at any time.
Marketing Communications
If you choose to subscribe to our newsletter, you may receive updates about:
- New arrivals
- Exclusive offers
- Promotions
- Product launches
- Special events
You can unsubscribe at any time by clicking the unsubscribe link included in our emails.
Your Privacy Choices
You may request to:
- Access your personal information
- Correct inaccurate information
- Request the deletion of your personal information where legally permitted
- Opt out of marketing communications at any time
We'll always do our best to respond promptly and in accordance with applicable privacy laws.
Protecting Your Information
We take reasonable technical and organisational measures to safeguard your personal information against unauthorised access, misuse, loss, or disclosure.
While no online system can guarantee absolute security, protecting your information remains one of our priorities.
Updates to This Policy
From time to time, we may update this Privacy Policy to reflect changes to our business, services, or legal requirements.
The latest version will always be available on this page.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, we'd be happy to help.
Email: support@wowfinds.com.au
Thank you for trusting Wow Finds AU.
We're committed to providing a secure, transparent, and enjoyable shopping experience every time you visit.